How much is shipping?

The shipping cost for Swiss territory is always free with a minimum order of 150 CHF, otherwise a shipping fee of 15 CHF will be charged.
For all shipments outside Swiss territory the conditions will be determined in relation to the quantity of the goods and the destination.

How do I log in as a customer?

Simply click on the login icon at the top right and enter your credentials provided at the time of your first purchase at our authorized Dr. Vranjes point of sale, or online on this site

Can I return the goods?

Certainly. The goods can be returned to the authorized Dr. Vranjes sales point in Lugano, Quartiere Maghetti 20, 6900 Lugano or sent by courier to the same address. To make a return it is essential that the goods are still in their original packaging and have not been unpacked.

Are the shipping costs for returns paid by the customer?

Yes, in the case of returns, shipping costs are always paid by the customer.

Can I use cashback for online purchases?

Yes, the cashback can be used both online and at our authorized point of sale Dr. Vranjes, Quartiere Maghetti 20, Lugano.